1. Introduction

Welcome to TRENDZ Trading and Services ("we," "us," or "our"). These Terms and Conditions govern your use of our services, including product enquiries, purchases, and support. By submitting an enquiry or using our services, you agree to comply with these terms.

2. Product Enquiries & Quotations

All product enquiries submitted through our website or other channels are subject to availability.

Prices and specifications are subject to change without prior notice.

Quotations provided are valid for 7 days unless otherwise stated.

We reserve the right to reject or cancel any enquiry at our discretion.

3. Orders & Payment

Purchase Orders (POs) must be confirmed in writing.

Accepted payment methods: Bank transfer, credit/debit card.

4. Delivery & Shipping

Delivery timelines are estimates and not guaranteed. Delays due to unforeseen circumstances (e.g., customs, logistics) are not our liability.

Qatar Deliveries: Free within Doha for bulk orders (conditions apply).

International Shipments: Additional charges apply; customer responsible for customs clearance.

Risk of loss/damage transfers to the buyer upon delivery.

5. Warranty & Returns

Hardware Warranty: Covered as per manufacturer terms (typically 1-3 years).

AMC (Annual Maintenance Contract): Separate terms apply.

Defective Products: Must be reported within 7 days of delivery for replacement/repair.

No Refunds: Only replacements/repairs for defective items (non-defective returns not accepted).

6. Data Privacy

Personal data (name, email, phone, company) is collected for processing enquiries and orders.

We do not share/sell customer data to third parties without consent.

By submitting an enquiry, you consent to receiving follow-up communications.

7. Limitation of Liability

We are not liable for:

8. Governing Law

These terms are governed by Qatari law.

Disputes shall be resolved through Qatar courts.

9. Amendments

We may update these terms at any time. Continued use of our services implies acceptance.